Privacy Policy

This Privacy Policy explains how StuTem Labs ("we", "our", "us") collects, uses, and protects information when you use our website and Android application(s).

1. Information We Collect

• Account information such as username and password.
• Contact information you submit, including email address and mobile number.
• Support/query information you submit through forms in the app or website.
• Basic technical information such as device and browser details (as provided by platform services).

2. How We Use Information

• To create and manage your account.
• To respond to queries and provide support.
• To improve our services, reliability, and user experience.
• To maintain security and prevent misuse.

3. Data Sharing

We do not sell personal information. We may share data only:

• With service providers that help us operate our services.
• When required by law or valid legal process.
• To protect users, our service, or legal rights.

4. Data Retention

We retain data only as long as needed for account operation, support, legal compliance, and legitimate business purposes.

5. Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is fully secure, but we continuously work to improve safeguards.

6. Children’s Privacy (Ages 10+)

Our product is designed for learners aged 10 years and above, typically in school-supervised programs. For children, we collect only information reasonably required to provide the service and educational support.

• Where required, we rely on authorization from a parent/guardian, school, or other legally valid basis before processing a child’s personal data.
• We do not knowingly collect more personal data from children than necessary for the stated educational purpose.
• We do not use children’s personal data for personalized advertising or behavioral profiling.
• Parents/guardians or authorized school representatives may request access, correction, or deletion of a child’s personal data by contacting us.

7. Your Choices and Rights

You may contact us to request access, correction, or deletion of your personal data, subject to legal and operational requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

9. Contact Us

For privacy questions, contact us at admin@stutem.com.