Privacy Policy

This Privacy Policy explains how StuTem Labs ("we", "our", "us") collects, uses, and protects information when you use our website, Android application(s), online classes, recorded courses, mentorship services, and related learning products.

1. Information We Collect

• Account information such as username and password.
• Contact information you submit, including email address and mobile number.
• Parent or guardian enquiry information, including name, mobile number, questions submitted, consent record, and the date and time consent was provided.
• Campaign attribution information such as UTM parameters and advertising click identifiers provided by Google or Meta when you visit our website through an advertisement.
• Support, learning, and query information you submit through forms, classes, or related services.
• Basic technical information such as device and browser details (as provided by platform services).

2. How We Use Information

• To create and manage your account.
• To deliver classes, courses, kits, mentorship, and support.
• To respond to parent or guardian enquiries and provide information about suitable learning programs.
• To measure campaign effectiveness and understand which advertisements led to an enquiry.
• To improve our services, reliability, and user experience.
• To maintain security and prevent misuse.

3. Data Sharing

We do not sell personal information. We may share data only:

• With service providers that help us operate our services.
• When required by law or valid legal process.
• To protect users, our service, or legal rights.

4. Data Retention

We retain data only as long as needed for account operation, enquiry follow-up, support, legal compliance, and legitimate business purposes. Campaign leads that are no longer required will be deleted or anonymized according to our operational retention practices.

5. Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is fully secure, but we continuously work to improve safeguards.

6. Children’s Privacy (Ages 10+)

Our product is designed for learners aged 10 years and above. For children, we collect only information reasonably required to provide classes, courses, mentorship, support, and related learning services.

• Where required, we rely on authorization from a parent/guardian or another legally valid basis before processing a child’s personal data.
• We do not knowingly collect more personal data from children than necessary for the stated educational purpose.
• We do not use children’s personal data for personalized advertising or behavioral profiling.
• Parents/guardians may request access, correction, or deletion of a child’s personal data by contacting us.

7. Campaign Enquiries and Consent

Our campaign enquiry form is intended for parents and guardians. Please do not submit a child’s mobile number or other personal contact details through this form.

• When you submit the form, you authorize StuTem Labs to contact you by phone, SMS, or WhatsApp about courses, classes, kits, and mentorship programs.
• We keep the consent wording version and submission time to maintain an accurate consent record.
• Campaign identifiers may be supplied by advertising platforms such as Google or Meta. We use them for attribution and campaign measurement.
• We do not include your name or mobile number in browser analytics event parameters.
• You may withdraw campaign-contact consent at any time by emailing us or contacting the number shown on our website.

8. Your Choices and Rights

You may contact us to request access, correction, or deletion of your personal data, subject to legal and operational requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Governing Law and Jurisdiction

Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

11. Contact Us

For privacy questions or to withdraw campaign-contact consent, email admin@stutem.com or call +91 989 1234 986.